Return/Cancellation Policy
Return/Cancellation Policy
If you’re not satisfied with our services, we offer a full refund upon receiving valid evidence of incorrect guidance. You must provide this proof within 15 days of receiving assistance.
In the event of a cancellation, you may submit a new query of equal value. However, if work has already begun on your current query, refunds will not be applicable.
Cancellation may also result in the issuance of reward points.
Refund Policy
TechDexing is not responsible for any bank transfer fees, transfer discrepancies, payment gateway charges, or delays caused by bank service issues.
For eligible cancellations or returns, refunds will be processed using the original payment method within 7-10 business days.
Currency conversion fees will be borne by the client.
Refunds are not available if multiple revisions have already been provided.
Shipping (Deadline) Policy
The solution, notes, analysis, or project assistance will be delivered within the agreed deadline.
The minimum delivery time is 12 hours, with additional options of 15 hours, 1 day, 2 days, 3 days, or 4 days, depending on the client’s initial selection.
The deadline may be extended with mutual agreement between the client and TechDexing.
Revision Policy
For revisions, experts require a minimum of 12 hours based on availability, though they will make every effort to meet your satisfaction. We advise clients to set realistic timelines for tutors.
A maximum of three free revisions is allowed. Additional revisions will incur extra charges. Our experts strive to resolve queries within 1-2 revisions.